1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Style and Design
Value for money
Warranty
2 comments

Very poor customer service AFTER they take your money

Bedroom set was rough wood on set that was delivered - I was told it was the type of wood so i went back and checked the display.It was smooth!!

No one will return calls except clerks.

Everyone above them is always out and won't call me back. this is *** furniture cost of bedroom set was 3000 yes thousand dollars. Could understand if it was the cheap stuff!and give me a Took them 4 weeks to send technician out. What a dupe I am!

Should have never accepted it! Paid full price. Time for a lawyer?? Any advice anyone ??

this is my headboard.Second picture is joint on footboard

This reviewer shared experience about bad quality and wants this business to read this review and look into the issue (if any). The author is overall dissatisfied with The Roomstore and uploaded picture s. Reviewer wants customer support to reach out to him or her ASAP for further discussion of this matter.

Also, you can continue reading comments about The Roomstore.

Check out the best and the worst companies in Furniture and Decor category for more informed decision or compare The Roomstore to other companies on our site.

Had an Experience with The Roomstore?

Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#973857

The room store is high end pricing and low end quality.Customer service department is worse I have EVER delt with!

Two women.

One Manager, one flunky!Manager must have been trained by the Rusan "Peggy" from the TV commerical!

Anonymous
#973838

go to small claims court.

You May Also Like