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Very poor customer service AFTER they take your money

Bedroom set was rough wood on set that was delivered - I was told it was the type of wood so i went back and checked the display.It was smooth!!

No one will return calls except clerks.

Everyone above them is always out and won't call me back. this is *** furniture cost of bedroom set was 3000 yes thousand dollars. Could understand if it was the cheap stuff!and give me a Took them 4 weeks to send technician out. What a dupe I am!

Should have never accepted it! Paid full price. Time for a lawyer?? Any advice anyone ??

this is my headboard.Second picture is joint on footboard

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The room store is high end pricing and low end quality.Customer service department is worse I have EVER delt with!

Two women.

One Manager, one flunky!Manager must have been trained by the Rusan "Peggy" from the TV commerical!


go to small claims court.

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