Bought a Curio cabinet over the phone after we saw it in the store and decided to pick it up ourselves - and were NOT told , that in case something is wrong with it, that we have to bring it back. The mirror has a BIG manufacturer defect, which was confirmed by a contractor, who just came by and looked at it - after 3 phone calls (and being told we live in a "Sunday area", and it is difficult for somebody to service our area..what in the world is a "Sunday area"??)
You would think , Roomstore would now send a new curio...but NO - we are supposed to bring it back in the original packaging (which had to be cut open ) OR can have a new one delivered for $100.00.
Lesson learned: Will NEVER buy from that company again!!
More Review Details
- Monetary loss:
- Product or service
- Curio Cabinet
- Review category
- Furniture and Decor
You May Also Like
- "I have tried to resolve this issue in an amicable way but this Company will not make good on their products, I purchased approximately $12,000 at this store to include..."
- "First, let me start off by adding that we owned a leather couch for almost 8 years prior to this new purchase. We decided to upgrade to a recliner sectional..."
- "It started off on a good note whereby I spoke with Michele La Flesch, the Executive Project Manager/Showroom Manager (Michele.Laflesch@ClosetFactory.com) (Office Phone: 310-516-7500 x240 & Cellular Phone: 310-404-8225)..."
- "Beware of these 3 people if ever any Business Dealings are taking place. You can check out my review about Pastor Jamie Hinson. Pastor Stephanie Hinson and Sara Rhodes Hinson..."
- "I have purchased a desk and a bed three months ago. Parts of the be dis missing and the desk is broken and chipped, I have sent them 10-s of..."
- "Mike Prince (919-285-9671) is at it again in Raleigh. He now seems to be in charge of his own company and his whole operation is HORRIBLE! He moved my sister..."
- "I called for a carry out pizza managers special witch says unlimited toppings well the man over the phone told me it's only 3 toppings for that pie so I..."
- "Case: 1. Download latest Android Snapdeal app 2. Register/Login 3. Connect with Freecharge 4. Keep some money into Freecharge wallet 5. Add some products into Cart 6. Cart -->Proceed to payment 7...."
- "Better use consignee rather than your own people which not taking care and stealing the contents of the box. batter add precautions and implement rules to avoid this kind of..."