If anybody finds themselves in a bind with the Room Store do not let them send you to Corporate Receiveables. In doing this you are adding fuel to their flame. Once in it is impossible to speak to anyone who knows anything. You are treated like you are *** and inferior to them.
I have tried for a year to correct the debt I encountered with the room store by using the corporate receivable group. They will set you up on a payment plan and take your money but they are unable to or refuse to work with the room store in regards to having late fees removed or intrest stopped. In the year that I have made payments my account balance has gone up over $600.00 dollars and the credit bureau show me as being over 120+ days late on making any type of payment.
This is an unfair policy and only adding to the pressure and debt I am already facing. Going through a divorce, trying to talk to the Room Store or Corporate Receivables to help me manage is absolutely impossible. Stay away from both if you possibly can. Neither establishment is reputable as far as I am concerned. I called to day to inquire again and was patronized for being in debt in the first place. Then they proceeded to tell me if I managed my finances better this would not have happened in the first place. Well if I could report the whole lot I would and I would really like to just stop paying all together because trying to do the right thing has gotten me no where.
If you value your money do not buy anything from them.
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