The Roomstore - Review about Bedroom Set from Glendale, Arizona

Very poor customer service AFTER they take your money

Bedroom set was rough wood on set that was delivered - I was told it was the type of wood so i went back and checked the display.It was smooth!!

No one will return calls except clerks.

Everyone above them is always out and won't call me back. this is *** furniture cost of bedroom set was 3000 yes thousand dollars. Could understand if it was the cheap stuff!and give me a Took them 4 weeks to send technician out. What a dupe I am!

Should have never accepted it! Paid full price. Time for a lawyer?? Any advice anyone ??

this is my headboard.Second picture is joint on footboard

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More Review Details

Diversity of Products or Services
Delivery Service
Value for money
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Product or Service Quality
Price Affordability
Style and Design
Customer service

Reason of review:
Bad quality
Product or service
Bedroom Set
Review category
Furniture and Decor
review #619584
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Apr 19, 2015 #973857

The room store is high end pricing and low end quality. Customer service department is worse I have EVER delt with! Two women. One Manager, one flunky! Manager must have been trained by the Rusan "Peggy" from the TV commerical!

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Apr 19, 2015 #973838

go to small claims court.

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