Home  »  Company Reviews  »  THE ROOMSTORE

THE ROOMSTORE

Rating:
254 complaints

THE ROOMSTORE Icon

THE ROOMSTORE social reviews and reports. Join community by posting your own comments or complaints.

Roomstore is a chain of furniture stores. It was established in 1992 by a family that has been in furniture business since 1910. Roomstore operates its on-line sales through the domain RoomStore.com. The company is one of the leading Web's furniture stores. Roomstore has numerous warehouses and locations to provide fast quality delivery and good customer service. The company provides a complete range of wooden and upholstered furniture for all the rooms of the house: beds, dressers, nightstands, mirrors, buffets, sideboards, dining tables, chairs, and many other furniture items.

Besides, the Roomstore operates the furniture stores in 8 U.S. states. Please try to contact THE ROOMSTORE Customer Service directly prior to posting any complaints on this site.

Best Consumer Reports

THE ROOMSTORE Complaints & Reviews

THE ROOMSTORE Reviews

Anonymous
THE ROOMSTORE - MUST BE NICE

To no u can bring old used an abused items u had in your homes back to the stores for resale- blood possibly from periods etc... stains all on the mattresses not to mention giving ...

#292474
Jan 27, 2012
8

Mommania88
THE ROOMSTORE - Sold a lousy cedar chest

I bought a "cedar chest" from the room store about 4 yrs ago ,well it's not a real "cedar chest" first the lock was faulty and i had break it to get in the chest, then it wasn't re...

#292159
Jan 26, 2012
15

KDLYNN1978
THE ROOMSTORE - Rockville Roomstore Delivery and Customer Service is Horrible!!!

I am so upset, frustrated and just plain mad! I am posting comments to any website that will listen. I was looking for a customer service website, complaint board or hotline for...

#291727
Jan 24, 2012
33

GailG3
THE ROOMSTORE - Not honoring initial warranty

I purchased a dresser on 1/20/11. Called Customer service about drawer not closing. Service rep ordered new part, which was sent by boat from China - taking more than 8 months. ...

#288900
Jan 13, 2012
88

Anonymous
THE ROOMSTORE - ROOMSTORE NOTHING IN STOCK FOR MONTHS!

I paid for sofas in full from the RoomStore on Nov. 12, 2011. The ETA on the receipt was 6-8 weeks. They told us that we were on the list for December delivery. December passed, ha...

#288659
Jan 12, 2012
105

Anonymous
THE ROOMSTORE

I have had the worst experience with the Roomstore! In November, I purchased sofas to be used by out-of-town visitors during the Holidays. The salesman promised us that we would g...

#287659
Jan 09, 2012
132

Anonymous
NEVER GO TO THE ROOMSTORE

I had ordered some furniture from the room store..and a month later still don't have my furniture in stock...so i went in and canceled the order...7 months later went in for th...

#287642
Jan 09, 2012
134

Kcgordon
THE ROOMSTORE - RoomStore would not back their warranty

I have sent letters to Room Store, Better Business Bureau & the Sun News for my rocker/recliner chair that is coming apart. Room Store sent a technician out and I was told the arm...

#286791
Jan 05, 2012
117

Newears
THE ROOMSTORE - Will not honor extended warranty.

I bought over $2000.00 worth of furniture from The Roomstore, in San Antonio,Tx. Paid $200.00 for an extended warranty in 09/09. For a total of 5 years coverage. Tried to fill a cl...

#286673
Jan 05, 2012
121

Aquitain...
THE ROOMSTORE - Roomstore suppliers not delivering furniture to them!

The Roomstore has been pushing off and pushing off our delivery date. Finally we called Corporate headquarters who told us that it would never be delivered because many furniture ...

#286081
Jan 03, 2012
181

Claudevia
THE ROOMSTORE - Roomstore, never ever again. Big frustration

I bought a sideboard or side table on October 2011, payed in full and was told it will be in the store by the first week of November, also they argument that all the items in that ...

#284561
Dec 28, 2011
172

Anonymous
THE ROOMSTORE - Roomstore screwed us over!

We purchased from the room store back in may 2010 and within months our sofas look horrible. The overall quality sucks. Our end tables develop scratches on them as soon as we got t...

#284496
Dec 28, 2011
142

Anonymous
THE ROOMSTORE - Room Store Completely UNPROFESSIONAL

I purchased a complete bedroom suite on Oct 28, 2011, being told it was back ordered but would be delivered no later than 12/9/2011. On 12/9/2011 the delivery date was pushed back ...

#284111
Dec 26, 2011
172

Anonymous
THE ROOMSTORE - Waited months to get completed order

The Roomstore in Maryland has difficulty delivering on their promises. I ordered a bedbroom set, but it took months to complete the order. I received the bed and mattresses in ea...

#283849
Dec 24, 2011
153

Anonymous
THE ROOMSTORE - Delivered chairs that wobbled!

Bought dining room table from The RoomStore 2 weeks before Thanksgiving.. and they delivered the wrong colored chairs. Then they replaced those chairs with the right color, however...

#282962
Dec 21, 2011
119

Disguste...
THE ROOMSTORE - Roomstore is a BIG time FAILURE

Purchased a lot of furniture. Paid $5,000 full. All the furniture were over sold , so was asked to wait till January. Received mattress in the first installment and had a biiiig cu...

#281932
Dec 16, 2011
189

Bflony88
THE ROOMSTORE - Fail to deliver

I had issues with the Room Store of Annapolis, MD before and totally forgot about it. Now that my delivery date has been changed 3 times already I'm beginning to remember why I vo...

#281787
Dec 15, 2011
188

Cohena2
THE ROOMSTORE files for Bankruptcy

The Roomstore has filed for Bankruptcy on today Monday 12/12/11. Apparently they will be closing a lot of their stores but they have not said how many stores will be closing. For a...

#281141
Dec 12, 2011
279

Jeffthep...
THE ROOMSTORE - The Room Store Broke The Chapter 11 Kind Of Broke

We purchased livingroom furniture from the room store and we have been waiting for over three months that was supposed to be two weeks. After a little investigating we found that ...

#281065
Dec 12, 2011
236

Billy 1
THE ROOMSTORE - Bate and lean on the weak.

Went to look for a sleeper couch and found one with a matching love seat. We were told if we spent $1000.00 we get a free 40 inch tv. We went home with a checked out pillow to set ...

#280808
Dec 11, 2011
208

Anonymous
THE ROOMSTORE - THEIVES AT ROOMSTORE

Bought a dining table and chairs, table damaged when delivered. Brough it back to store in Webster Texas, told I could pick up new one in a week. When I came to pick it up, they tr...

#279839
Dec 07, 2011
238

Abbyrose
THE ROOMSTORE - Room Store bad cccustomer service

I bought a livingrrom set in Feb. of 2010, in Jan. of 2011 the sofa broke. I called and within a week I had a brand new sofa. Thanksgiving day while people were sitting on the couc...

#279639
Dec 06, 2011
184

Maddend
THE ROOMSTORE - No Return

I purchased bedding, and a bunk bed set for my daughter 2/2008, at The RoomStore in Prescott, Arizona We were told that the bunk bed was made of solid wood, we had concerns about i...

#278553
Dec 01, 2011
228

Anonmilan
THE ROOMSTORE - Room Store is a joke

2 pieces were supposed to be delivered over the weekend, I was called the same morning and told my furniture was damaged and did not pass inspection so they credited me back and di...

#277769
Nov 28, 2011
185

Rgdeleon
THE ROOMSTORE - Disgruntled Customer

The Roomstore SUCKS! Do not ever leave a deposit if they say your item is on back order or you'll never get your merchandise much less your deposit. They just need to close be...

#276430
Nov 21, 2011
224

Anonymous
THE ROOMSTORE - Mixed Experience with RoomStore, Manassas, VA

After originally making a purchase on 9/5/11 of a dining room set (table, 6 chairs, buffet) and living room set (sofa, love seat), I was told that two of the items (buffet, two cha...

#276059
Nov 19, 2011
216

Steve0709
THE ROOMSTORE - Roomstore takes months to get furniture in stock

I purchased a sofa, love seat and cocktail table several months ago and was told it would take two weeks to get in stock. Each time I call, they extend the timeframe. Now, going on...

#276030
Nov 19, 2011
254

Thesucker1
THE ROOMSTORE - Roomstore is a BBB accredited business. How is this possible? With all these unsatisfied customers.

I can not believe that the Roomstore is a accredited BBB member with all these complaints. They lie and have people working for them that should be fired for being unprofessional a...

#275534
Nov 17, 2011
229

Pradapants
THE ROOMSTORE - RoomStore - Takes too long to deliver

I ordered a bedroom set for my son in August. The delivery date was 2 weeks from that date. I've been receiving everything piece by piece. I am still pending the headboard, foo...

#275367
Nov 16, 2011
253

Noyb2011
THE ROOMSTORE - Room Store damaged our furniture, blamed us.

We bought a living room set from the Room Store. Beautiful white leather with tan swede trim. It was expensive and in mint condition at the store.About 2 minutes after they d...

#272304
Nov 02, 2011
379
< Prev 1 2 3 4 5 6 7 8 9Next >
Reviews 1-30 of 254

Related Information

Furniture and Decor
Furniture is large movable equipment, such as tables and chairs, used to make a house, office, or other space suitable for living or working. A figurative meaning of this word is a person's habitual attitude, outlook, and way of thinking. A lot of us have tried in vain to choose a right furniture store to upgrade the house or apartment. You can go and survey which furniture stores and manufacturers of furniture are popular among your friends and neighbors. You can check all the advertisements for the past years and define which furniture companies are delivering the highest quality of furniture and services. But the wisest choice would be to make a small research about furniture on the Internet. There you can find a lot of useful information on furniture stores, manufacturers, companies, etc. The furniture is different for different rooms in a house, or different places. Furniture is needed almost everywhere.

Featured Complaints